Frequently Asked Questions

See some common storage questions below:

Q. Do my furniture belongings need to be heated?

A. Your furniture belongings do not need to be heated. However, for your convenience we offer heated units at the same price as unheated.

Q. How much space do I require?

A. See Self-Storage Unit Sizes page.

Q. What is involved in renting a storage unit?

A. A Storage Space Rental Agreement:

For your protection, we provide you with a written agreement. Read it thoroughly and we will be happy to answer any questions you may have. We will require your name and current address. If you change your address or phone number, please notify us in writing. We require only 20 days written notice prior to vacating your storage unit. Facility Rules

All rules and regulations are for the safety and security of you and others. We will ask you to help us in our effort, please report any concerns or problems to the office. Be sure to secure all doors and gates behind you. Each facility has specific rules and regulations visibly posted.

Q. Insure Your Goods in Storage

A. The goods you place in a self-storage unit are the SOLE RESPONSIBILITY of you, their owner. Your goods are not insured by Modular Storage Systems.

Q. What are prohibited Storage Goods?

A. Common sense along with Federal and Provincial laws determine what may be stored. You alone control the access to your storage space; therefore, never store live animals, perishables, liquids, explosives, flammable liquids and fuels, toxic materials, or other items that need a controlled environment.

Q. How do I ensure that my belongings stay secure while in storage?

A. Smart Self Storage Tips

Appliances: A refrigerator or freezer should be thoroughly dry and stored with its door slightly ajar. Some goods can be stored inside large appliances, and boxes can be stacked on top. Make sure that stove and cooking equipment are cleaned before they are stored.

Bicycles and Other Metal Items: To retard rust, wipe all metal surfaces with a rag containing a few drops of machine oil.

Furniture: Place a pallet, cardboard mat, or plastic sheet on the floor and stand sofas and mattresses on end. Disassemble beds and tables and wrap legs in paper. Use dresser tops for stacking cartons and dresser drawers for linens or small delicate items. Keep upholstery off the floor. Most lightweight chairs can be stacked “seat to seat” or placed upside down on tables, which cannot be disassembled. Finally, place a dust cover over your furniture.

Dishes and Glassware: Place a layer of packing inside bottom and top of boxes containing glassware. All items should be individually wrapped. Fill all the pockets with packing. Label all boxes containing glassware and do not place heavy items on boxes containing glassware.

Lamps: Wrap large lamp bases in padding, and wrap delicate lamp shades separately. Do not store heavy items on cartons containing lamps or lamp shades.

Bedding, Clothing, Curtains, Drapes, and Linens: Clothing, curtains, and drapes should be stored on hangers. Bedding and linen should be carefully folded and stored in dresser drawers or cedar chests. We do sell wardrobe boxes which help protect your clothes. Food crumbs or stains should be removed before storage and avoid storing anything that may attract pests.

Books and Documents: Pack books flat to protect their spines. Do not place boxes directly on concrete floors, but use pallets or skids to prevent moisture absorption. Use packing to fill out empty pockets in the boxes. Do not pack fragile items in the same box with books and do not overload.